GKV Challenger Brand Minute: Is Your Bank Who It Says It Is?

Is your bank fulfilling its brand promise? GKV’s Chuck Fischer talks about how to deliver a superior customer experience inside and out.

Brand Marketing ~IS~ Performance Marketing

Trying to get the most from your brand and performance marketing? Here are 3 simple ways to achieve both immediate and sustainable growth through best practices in measurement and integration.

GKV Challenger Brand Minute: 5 Tangible Ways to Drive Growth

Home services expert Chuck Fischer reveals five tangible ways to stand out from the competition and drive revenue.


Shentel had to create a deeper connection with the customer. So, we started with a new Brand Promise to be used in all of Shentel’s communications: “Always Connected to You.”

Independence Air

Independence Air Launching a new brand in the world's toughest category when people had no reason to believe in a new airline. DISCIPLINES Brand Development,...

National Penn

We showed a mid-sized bank how to go beyond the expected.

Garry Raim

Partner, Executive Vice President

Start the conversation today and find out what GKV can do for your brand.


    Brand Inside

    Our expression for “company or brand culture” and the experiences you as a company deliver to your customers, employees, communities, and suppliers.

    Many brands create great ads and have memorable taglines or brand lines, but they don’t follow it up with great customer experiences–leading to bad reviews and negative perceptions about the company by consumers. Your brand’s promise, position, personality all starts internally–it’s a brand philosophy (mission, vision, and values). If your employees believe in your philosophy and stay true to its standards, it will trickle down to the consumer creating a customer experience you can be proud of.

    Building a brand inside is not just a marketing function. Your brand inside, starts with buy-in at the top, in human resources, in the front office, the back office… from everyone. It is all about integrating your brand behavioral expectations into training, performance evaluation, and communications.

    We know it seems overwhelming, but it’s not and we can help. GKV has developed a proprietary process to help you build your brand inside.